It's too bad that there isn't a liaison that can be a conduit between managers and drivers. Maybe a person in Safety that would act in this role. At least that way the disconnect/void between manager and driver would possibly be bridged (a little bit). Maybe someone, or a committee, of former (or current) drivers could fill that role. After all, that's what they do with the ARC...reviewed and explained by a group who have nothing to gain or lose based on the outcome. That might go a long way to mending the fences at your company. Just my $.02