Whatever happened to "One More Shipment"? Right now I'm wearing the shirt that says "Can I get that for you". Maybe it should say " Can I get someone else to get that for you".'I guess "growing the company" has gone by the wayside, huh?
I just read the latest article in the "Maintenance Matters" which is Conway's newspaper for the shops, and it talks now about agressive downsizing of the equipment pool. Has the thought or goal of becoming number one in the LTL industry gone by the wayside also?
When I first started with this company over a decade ago, it was a company with goals that were not only achieveable, but rewarded. I still have a couple of the "King of the Hill" t-shirts! Yeah, it's just a t-shirt, but it was something received unexpectedly, and it made me happy. Driver appreciation WEEK, and Maintenance appreciation WEEK were two separate events that went with b-b-q's and cakes, and gifts each day. It may have seemed kind of hokey, but it was fun and something to look forward to for everyone. These things were given because we ALL felt a kind of family atmosphere where everybody watched each other's backs, and we all worked to get the trucks out the gate on time, with undamaged freight, and in good working order. And our main goal was to get MORE freight from all of our customers, not just the nice and tidy palletized freight, but anything they had. ISN'T THAT WHAT WE ARE IN BUSINESS FOR??? If the freight was hard to handle, they paid more to ship it, plain and simple.
What the He!! happened??? Now everyone at my service center is just a mindless drone who doesn't give a darn about anything. Am I just looking at the past through rose colored glasses? Or does anyone else remember these things too? Man I miss the "old days". But I guess in another ten years, if the comapny is still around, TODAY will be one of the "old days". Go figure!
Just my $.02