XPO | Monday's sales meeting

Local_Driver

Pyle People deliver
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The emphasis for 2011 is to get more freight on the truck's....
if we just got rid of all the unprofitable freight and kept the better paying freight, what freight is there left?? I knew this would not last long! it already looks like January at our place, why wait?????
 
Add to that the recent GRI announcement. Talk about a schitzo sales strategy at it's finest...

"hi customer, we would like more of your freight...no, sorry, we don't want that crappy stuff, just that good stuff over there...oh yeah, we would like you to pay a little more too..."
 
Whatever happened to "One More Shipment"? Right now I'm wearing the shirt that says "Can I get that for you". Maybe it should say " Can I get someone else to get that for you".'I guess "growing the company" has gone by the wayside, huh?
I just read the latest article in the "Maintenance Matters" which is Conway's newspaper for the shops, and it talks now about agressive downsizing of the equipment pool. Has the thought or goal of becoming number one in the LTL industry gone by the wayside also?
When I first started with this company over a decade ago, it was a company with goals that were not only achieveable, but rewarded. I still have a couple of the "King of the Hill" t-shirts! Yeah, it's just a t-shirt, but it was something received unexpectedly, and it made me happy. Driver appreciation WEEK, and Maintenance appreciation WEEK were two separate events that went with b-b-q's and cakes, and gifts each day. It may have seemed kind of hokey, but it was fun and something to look forward to for everyone. These things were given because we ALL felt a kind of family atmosphere where everybody watched each other's backs, and we all worked to get the trucks out the gate on time, with undamaged freight, and in good working order. And our main goal was to get MORE freight from all of our customers, not just the nice and tidy palletized freight, but anything they had. ISN'T THAT WHAT WE ARE IN BUSINESS FOR??? If the freight was hard to handle, they paid more to ship it, plain and simple.
What the He!! happened??? Now everyone at my service center is just a mindless drone who doesn't give a darn about anything. Am I just looking at the past through rose colored glasses? Or does anyone else remember these things too? Man I miss the "old days". But I guess in another ten years, if the comapny is still around, TODAY will be one of the "old days". Go figure!
Just my $.02
 
Add to that the recent GRI announcement. Talk about a schitzo sales strategy at it's finest...

"hi customer, we would like more of your freight...no, sorry, we don't want that crappy stuff, just that good stuff over there...oh yeah, we would like you to pay a little more too..."
I think the 6.5 increase was to much. Other companies only increased by 5.9 percent.
 
Can you prove that ?


More LTL Carriers Announce General Rate Increases

So on September 20th YRC was the goat this time around and implemented a 5.9% increase. Then ABF (5.9% on 10/1/2010), FedEx Freight (6.9% on 11/1/2010), UPS Freight (5.9% on 10/18/10) and Vitran (5.9% on 10/4/2010) quickly announced their general rate increases. Within a week from today, I bet almost every LTL carrier in the US will either announce their increases or will have already enforced one.

Rat
 
I think the 6.5 increase was to much. Other companies only increased by 5.9 percent.

I heard the same thing too from sale's dept, they are emphasizing get back to basics and selling con-way service, that higher rate was into certain lane's not across the board
 
I personally think it was premature for another rate increase. This was all based on yrc..now yrc will still undercut everyones rates to get freight on their trucks...plain and simple conway and all other companies need to concentrate on what they do well and sell that...period......a friend of mine works for ncty...they recently cut back overnight service to a couple of lanes and made them 2 days..their reasoning---nobody else does it??? How moronic....you need to be distinctive in this industry...
 
It used to be that the company would bend over backwards for a customer and we would adapt to them. Now the customer has to adapt to Con-Way. Remember what your pay envelope says "Brought to you by the customer" or something like that.
 
It used to be that the company would bend over backwards for a customer and we would adapt to them. Now the customer has to adapt to Con-Way. Remember what your pay envelope says "Brought to you by the customer" or something like that.
Use to say that.
 
I don't agree on the way they do business. 6.9% was to much. And they have to much management anymore. Cut the weight and measurement guy's.
 
Whatever happened to "One More Shipment"? Right now I'm wearing the shirt that says "Can I get that for you". Maybe it should say " Can I get someone else to get that for you".'I guess "growing the company" has gone by the wayside, huh?
I just read the latest article in the "Maintenance Matters" which is Conway's newspaper for the shops, and it talks now about agressive downsizing of the equipment pool. Has the thought or goal of becoming number one in the LTL industry gone by the wayside also?
When I first started with this company over a decade ago, it was a company with goals that were not only achieveable, but rewarded. I still have a couple of the "King of the Hill" t-shirts! Yeah, it's just a t-shirt, but it was something received unexpectedly, and it made me happy. Driver appreciation WEEK, and Maintenance appreciation WEEK were two separate events that went with b-b-q's and cakes, and gifts each day. It may have seemed kind of hokey, but it was fun and something to look forward to for everyone. These things were given because we ALL felt a kind of family atmosphere where everybody watched each other's backs, and we all worked to get the trucks out the gate on time, with undamaged freight, and in good working order. And our main goal was to get MORE freight from all of our customers, not just the nice and tidy palletized freight, but anything they had. ISN'T THAT WHAT WE ARE IN BUSINESS FOR??? If the freight was hard to handle, they paid more to ship it, plain and simple.
What the He!! happened??? Now everyone at my service center is just a mindless drone who doesn't give a darn about anything. Am I just looking at the past through rose colored glasses? Or does anyone else remember these things too? Man I miss the "old days". But I guess in another ten years, if the comapny is still around, TODAY will be one of the "old days". Go figure!
Just my $.02

Gotta remember bro, back in the day,10 years ago we weren't one big nation wide company.YES we were all under the same roof BUT had differant sets of goals and what Central did, did not effect what Southern or Western did and vice versa...IMO big companys dont do well..look at YRC,Consolidated Freightways and ANR Advance...Look what happened to them once they got big...they stumbled and fell..We IMO if not managed right will be right behind them...Look at Old Dominian, they are what Con-Way was back in the day..Not to big,not to small but made a good buck in this industry and was able to take care of buisness....IMO if we went back to that type of company i think we once again could do well..As far as the aggressive down sizing of equipment??Maybe,just maybe we are finally gonna get rid of the old rusted out POS trucks they hung on to for so long to...Trucks and trailers we should have dumped 3-4 years ago..God knows there are still alot of them still out on the road as we speak...heck,just the other day i seen an old aeromax pull int the XIN reship...thought those were long gone...
 
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