Memphis----- With the economy improving, our customers that were taken last year due to undercutting rates are calling Holland back. 3 large accounts called in to start after the Holiday's. Should amount to 10 drop and switch loads a day. A little history on the main customer (6 spotted trl's). This is a long time customer that was taken by Conway. Conway went to the customer and offered to take all of YRC and Holland's frt for a 90% discount, we were at 78%. 1 year later guess what Conway tried to raise the rates and Mr. Customer say's to Conway your out with your poor service. Oh yea, we got the account back at 74%. Some good news next week and I believe Holland is on its way back.