Just got a call back in reply to my voice mail on the hotline set up for questions. Spoke with one of the nicest people--Matt Shadd--from Central Transport. While several of my questions have been answered over the last couple of days, he was able to address some that weren't. I asked if I could share here and he was absolutely fine with it.
Life Insurance - No current ability to purchase more or add a spouse/family policy. They had it some years ago but there was little interest in it.
Disability Ins - No short term disability available. There is long term disability but you must request that info from the Benefits Dept. if you are interested. There is most likely a weekly payroll deduction but he didn't have the rate.
Medical Coverage - His understanding is that the medical coverage starts the first day of work as a Central employee, even if you haven't completed the paperwork. All claims would be retroactive to that first day of employment. He's heard the word about Highmark being till the end of the year for Vitran, but employees are reporting that their claims are getting kicked back. He's not sure if there's regional mis-information or what.
Internal Web Site - Yes, it is only a terminal manager access thing. You can ask your TM to look into further info regarding medical/dental ins. etc. Disregard that address on the paperwork.
Email - They had undergone a change in the email awhile ago so he's heard that, while the old address is suppose to forward, for many it does not. He's getting some from the old address but told me the correct address to try if needed.
Questions - He said that the Benefits Dept is swamped under with work. They are trying their very best to get caught up and reply to questions, phone calls, and emails.
Okay, well, that's pretty much what I got as I scribbled notes. I thought I'd post some important phone numbers and email addresses and, with luck, one or more of them can get you answers to your questions.
They are:
Hotline Phone Number 866-354-1348
Hotline Email [email protected]
Benefits Phone Number 800-201-0450
Benefits Email [email protected]