In 2015, working conditions for Amazon’s staff at its Seattle campus were exposed by the New York Times to be just as horrendous:
Workers are encouraged to tear apart one another’s ideas in meetings, toil long and late (emails arrive past midnight, followed by text messages asking why they were not answered), and held to standards that the company boasts are “unreasonably high.” The internal phone directory instructs colleagues on how to send secret feedback to one another’s bosses. Employees say it is frequently used to sabotage others. (The tool offers sample texts, including this: “I felt concerned about his inflexibility and openly complaining about minor tasks.”)
The white-collar staff are told to be guided by the company’s leadership principles, “14 rules inscribed on handy laminated cards.” One of those rules: “Leaders are right a lot. They have strong judgment and good instincts.”
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