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FORT SMITH, Ark., May 2, 2013 /PRNewswire/ -- ABF® service centers in Macon, Ga., Tulsa, Okla., Charlotte, N.C., and Salt Lake City, are being recognized with the prestigious President's Quality Award from ABF President and CEO Roy Slagle. The award recognizes service centers most exemplifying the ABF Quality Process, which are considered the "Best of the Best."
"The use of the five-step problem elimination process and the use of focus groups to tackle problems are deeply ingrained in our culture and have served us well for over 25 years," said Mr. Slagle. "This approach to quality enhances the value of the services we offer the marketplace and heightens customers' perception of ABF and our people. The conscientious dockworkers, truck drivers, shop staffs, account managers, and office staffs at these four service centers are setting the pace by their relentless pursuit of quality. I'm looking forward to my visit with each one in celebration of their achievement."
Each facility is presented with a prestigious President's Quality Award trophy and earns a listing at the ABF General Office. The award ceremonies are attended by the ABF Quality Implementation Committee, local employees and special guests....................
ABF Service Centers Recognized as "Best of the Best" with President's Quality Awards - Yahoo! Finance
"The use of the five-step problem elimination process and the use of focus groups to tackle problems are deeply ingrained in our culture and have served us well for over 25 years," said Mr. Slagle. "This approach to quality enhances the value of the services we offer the marketplace and heightens customers' perception of ABF and our people. The conscientious dockworkers, truck drivers, shop staffs, account managers, and office staffs at these four service centers are setting the pace by their relentless pursuit of quality. I'm looking forward to my visit with each one in celebration of their achievement."
Each facility is presented with a prestigious President's Quality Award trophy and earns a listing at the ABF General Office. The award ceremonies are attended by the ABF Quality Implementation Committee, local employees and special guests....................
ABF Service Centers Recognized as "Best of the Best" with President's Quality Awards - Yahoo! Finance
