that must have been a hell of an e-mail from a big address. it seems that terminal managers are toeing a new line of "urgency" and not of common sense. Apparently, someone has sent word that drivers are taking too long to transit terminals. The mantra is, drops should take no longer than 15 min. Hooks the same and than an additional 15 minutes for whatever. However, when asked about fueling, the tone got just a little ugly. How about the time to walk paperwork onto the dock and retrieve the new numbers and or paperwork? The tone went downhill from there. They don't want to hear excuses. What about when you, the terminal managers, order tractors moved for service and inspection? Meeting over.
Common sense has left the building.
Common sense has left the building.