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FedEx Freight | CENTRAL DISPATCH PROBLEMS!!!!

nasvegas

nasvegas

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Is anyone out there having as much trouble with central cancelling runs at the last second? Its not because of purchase or combining loads. It's central noticing empties coming by Nashville at 8 or 9 am and cancelling you at windows.

By this time all the runs have been given out and you can't work that night because you have to show 2 hours on log from your show up time! I understand that we have to maximize our capacity, but can we get someone in central that can project or quit playing on his phone or smoking all morning so he or she can see empties in lanes at 5 or 6 instead of at the last second!

This has happened several times in Nashville in the last month! Senior guys are having to sit at home because the are canceling bid runs at the last second! EVEN ON MONDAY! When the freight has sit on yard all weekend! CAN SOMEONE PLEASE ADDRESS THIS BECAUSE DRIVERS ARE STARTING TO GET REAL UPSET! Can't you tell by my capital letters.
 
Question...I thought the two hours of show up pay were compensation only (bottom portion of the log)? There would be no need to log anything since your run was cancelled "at the window", therefor making you available for the PM call block. This has happened to me several times in the past and I never logged anything for showing up and I'm still compensated for the two hours.
Also, if your on an AM bid run and get cancelled with no other runs available, it's your choice of whether or not you want to run the PM. You have the option to "slide" in order to protect your AM bid...although you can be forced out if all available drivers are used and you're the last driver standing...which is very rare.
I will agree with your assessment of Central and their last minute decisions, one would think with all of the freight flow specialist, hub planners, etc..., they should be able to make more timely decisions instead of waiting till the last minute!
 
Redracer3136 said:
Question...I thought the two hours of show up pay were compensation only (bottom portion of the log)? There would be no need to log anything since your run was cancelled "at the window", therefor making you available for the PM call block. This has happened to me several times in the past and I never logged anything for showing up and I'm still compensated for the two hours.
Also, if your on an AM bid run and get cancelled with no other runs available, it's your choice of whether or not you want to run the PM. You have the option to "slide" in order to protect your AM bid...although you can be forced out if all available drivers are used and you're the last driver standing...which is very rare.
I will agree with your assessment of Central and their last minute decisions, one would think with all of the freight flow specialist, hub planners, etc..., they should be able to make more timely decisions instead of waiting till the last minute!
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I could be wrong but if you report to duty your clock starts, regardless of compensation.
 
johndeere4020 said:
I could be wrong but if you report to duty your clock starts, regardless of compensation.
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I report an hour early everyday but my "clock" doesn't start until my show time if I'm waiting on hooks, earlier if my hooks are ready when I get there. Since we're allowed to leave at show time if our hooks are ready, the "clock" could possibly start up to 30 mins before my show.
If your cancelled "at the window", (our show time), then your clock doesn't start but we're still compensated for two hours for driving into work.
I've done it many times...drove in, got cancelled, got paid, drove home, no time logged.
 
Redracer3136 said:
I report an hour early everyday but my "clock" doesn't start until my show time if I'm waiting on hooks, earlier if my hooks are ready when I get there. Since we're allowed to leave at show time if our hooks are ready, the "clock" could possibly start up to 30 mins before my show.
If your cancelled "at the window", (our show time), then your clock doesn't start but we're still compensated for two hours for driving into work.
I've done it many times...drove in, got cancelled, got paid, drove home, no time logged.
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The driver was told by central he had to log 2 hr show up pay from his show up time. Show up was 9. So he had to log 9 to 11. Thus knocking him out of the night call block. Thus coasting him an entire days pay.

My whole point to this thread is t o point out the inexperience in central dispatch. Their inexperience is costing drivers money!

IMHO No one should work in central unless they have a minimum 5 years dispatch experience in a hub, but what do I know. I've only been here 20 years....
 
nasvegas said:
The driver was told by central he had to log 2 hr show up pay from his show up time. Show up was 9. So he had to log 9 to 11. Thus knocking him out of the night call block. Thus coasting him an entire days pay.

My whole point to this thread is t o point out the inexperience in central dispatch. Their inexperience is costing drivers money!

IMHO No one should work in central unless they have a minimum 5 years dispatch experience in a hub, but what do I know. I've only been here 20 years....
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I agree but I'd say incompetence instead of inexperience.
That being said, you claim their inexperience causes them not to be able to do their job, yet the driver took their advise on the logging issue???
Central isn't always correct, thus the driver in question screwed himself out of the PM work.
When in doubt, it's always best to seek a second or third opinion!
 
Redracer3136 said:
I report an hour early everyday but my "clock" doesn't start until my show time if I'm waiting on hooks, earlier if my hooks are ready when I get there. Since we're allowed to leave at show time if our hooks are ready, the "clock" could possibly start up to 30 mins before my show.
If your cancelled "at the window", (our show time), then your clock doesn't start but we're still compensated for two hours for driving into work.
I've done it many times...drove in, got cancelled, got paid, drove home, no time logged.
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Ok, I think your both right. In your scenario you would be fine, but in his if he makes a log entry his clock started.
 
Central is full of stupid. Don't expect those knuckle heads to know how to do anything. It's like FIS, inherently stupid.
 
I have been cancelled quite a few times after i got to work. I have never logged 2 hours show up time on my log. Why would you log 2 hours when you didn't do any work, they're giving you 2 hours show up pay for there intelligence or lack of???
 
rodedawg said:
I have been cancelled quite a few times after i got to work. I have never logged 2 hours show up time on my log. Why would you log 2 hours when you didn't do any work, they're giving you 2 hours show up pay for there intelligence or lack of???
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Agreed.
Also, by logging the said two hours and not performing two hours of work would be considered falsifying your log, which could result in termination.
 
Redracer3136 said:
Agreed.
Also, by logging the said two hours and not performing two hours of work would be considered falsifying your log, which could result in termination.
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You all are validating my points! I'm getting bad info from central dispatch that could result in my termination! Central dispatch is SUPPOSE to be where we can get most our issues answered about operational questions and logging questions.

How can we be held accountable for logging errors or have any faith in what they tell us when they are fresh out of college or transferred from a different division of FedEx that probably didn't even have anything to do with logs and hrs of service. Examples FedEx trade networks or FedEx solutions!

Once again FedEx is stepping over dollars to save a penny by hiring inexperienced unqualified dispatchers in central!
 
nasvegas said:
You all are validating my points! I'm getting bad info from central dispatch that could result in my termination! Central dispatch is SUPPOSE to be where we can get most our issues answered about operational questions and logging questions.

How can we be held accountable for logging errors or have any faith in what they tell us when they are fresh out of college or transferred from a different division of FedEx that probably didn't even have anything to do with logs and hrs of service. Examples FedEx trade networks or FedEx solutions!

Once again FedEx is stepping over dollars to save a penny by hiring inexperienced unqualified dispatchers in central!
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Yes, we are validating your points.

But the same argument could also be made about the drivers as well...FedEx is hiring inexperienced and in some cases incompetent drivers.

Drivers are the last line of defense, it's up to us to KNOW that we can't log something we didn't do, that's falsifying.
The driver should've known that Central was incorrect and sought a second opinion if they weren't sure. I'm sure there's someone there, management or others drivers, that could've answered their question correctly.
That log is a federal document, once it's signed it becomes legal.
Again, It's up to us as drivers to KNOW the laws.

This post wasn't directed toward you personally, rather a general statement.

BTW, Droopy was one of my favorite cartoon characters...."hello Joe....hello again, Joe"
 
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Redracer3136 said:
Yes, we are validating your points.

But the same argument could also be made about the drivers as well...FedEx is hiring inexperienced and in some cases incompetent drivers.

Drivers are the last line of defense, it's up to us to KNOW that we can't log something we didn't do, that's falsifying.
The driver should've known that Central was incorrect and sought a second opinion if they weren't sure. I'm sure there's someone there, management or others drivers, that could've answered their question correctly.
That log is a federal document, once it's signed it becomes legal.
Again, It's up to us as drivers to KNOW the laws.

This post wasn't directed toward you personally, rather a general statement.

BTW, Droopy was one of my favorite cartoon characters...."hello Joe....hello again, Joe"
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I've got conflicting answers. Some say log it and some say no. I've been here 20 yrs and the people I ask were 20 plus employees. They said they have always logged it because they were being compensated.

I researched this because I over heard the conversation the driver in question had with local dispatch and central. It's funny that 2 different drivers were given the same answer by 2 different dispatchers.

Guess I'll have to make some calls higher up the ladder. Forgive me if I don't take a drivers word on something that could effect my career. Thanks anyway.
 
What about the FMCSA and ALL compensated time will be logged ? Are you exempt ?
You can point fingers all day long but YOU are the one who is responsible for YOUR log. Have a accident and an audit and YOUR the one who's name is in YOUR log book.
DOT is not above comparing log vs pay stub .
 
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Didn't the Walmart driver that rear ended the comedian Tracy get in log book trouble because of lack of sleep. Log book may be legal but have a wreck a a sue happy lawyer finds out you where there earler and not a full 10 hour break. I would not want to be you
 
This is why for fedex loves the comic book(aka log book) . they take the gamble and you loose. The minute you pulled the truck up to dispatch even though your cancelled and sent home, if elog was running a electronic day would start. That's why we won't see on board recorders till big brother says today is the day they go in.
 
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You don't have to log it two hours but if it was me I would make a notation I was here and compensated. What you do is up to you. Say you live 70 miles from work drove in then sent home . 2.5 hours of your day and you pull in your drive and the call you be here in in 4 hours. Your not going to bed and your 6.5 hours now into your day. Logged or not have a wreck and a 10 hour break isnt there your in trouble.
 
johndeere4020 said:
Interesting question, my knee jerk reaction was to say no but who knows the right lawyer could probably make something happen.
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Your being paid you are on the clock.
If you stop at 7-11 down the street and work a 2 hour shift you have to log it. All time compensated will be logged if you roll out the gate in a commercial vehicle.
 
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