By now most have had a chance to see the 2 Corporate communication videos, featuring M. L. Ducker, President of FedEx Freight. These videos are the 1st direct communication of substance we've had in a long time. I've said before, I for one, appreciate the direct communication. Little or no chance for the message to get lost in the translation. Bravo to FedEx (in general) and Mr. Ducker (specifically) for using this method to get your message out. Everyone I've spoken to seems to appreciate the improved (positive) tone of the videos. The effort to improve the culture seems to be promising. No complaints there. Now for the constructive criticism... We heard something about Regional Feedback Meetings, and the fact that the Northeast would begin theirs in April. Could we go into more detail about these? What defines the “regions”. What centers are in what regions, specifically. Who will participate in these feedback meetings? Since there are few known methods (yet) for voicing feedback, I'll post some here, and encourage others to do the same. The general consensus I'm hearing relates to 2 areas. 1St is the slow process of implementing the things that have been addressed. It seems that an extreme level of patience is being expected, on the drivers part. I understand this is a huge Corporation and all that, but still, it is a criticism, for what it's worth. In the first video we spoke quite a bit to road driver concerns, addressing several areas of the road driver experience. Semi-annual bids for runs, annual bids for tractors, flexibility in detour selection, road driver advisors, etc. The second video continued the positive theme, and reiterated much of what was said in the first video, adding several items of general concern. Pay for medical testing, driver composed accident review committee, among others. Now the 2nd area of concern. While quite a bit has been said and done to improve the road driver experience, little has been mentioned to address the City driver experience. The only specific mention of city drivers was the coming addition of a sales lead feature in the hand held device. While it might be good, helpful, and effective, that need was not really an overriding concern that anyone had voiced. A few examples and/or question that I hear, that are of concern: 1) Road driver advisor: Why would it not be more effective to add a Driver Advisor position, rather than specifically road driver advisor. Is it wise to leave out a large (significant) majority of your drivers? Just an unanswered question. Why would city driver rules and processes not mirror the road rules and processes, whenever possible? Example: We say road drivers will bid a minimum of every 6 months, and bid tractors annually. Why not do the same on the city side? Another concern is Vacation pay. A city driver takes a significant pay cut when he or she takes a one week vacation. 40 hours is not an average week. Road driver vacation pay is based on annual earnings divided by 52, which equals 1 week vacation pay. Further divide by 5 to equal 1 day. Why is this not the same for all drivers? Is this reasonable? Balanced? We could go down the list, but again, the point is: Why can't city driver processes mirror road driver processes, whenever possible and/or practical. Anyone else want to share "feedback"? What are you hearing at your location?