ABF | Foreign Call Center

6PakAbs

TB Veteran
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YRC is using the Phillipines for sales girls....How long will it be before ArcBest does the same? Just a matter of time before all sales and customer service are outsourced.
 
YRC is using the Phillipines for sales girls....How long will it be before ArcBest does the same? Just a matter of time before all sales and customer service are outsourced.
I have worked for both companies, two totally different operations. Abf seems to understand customer service someone answers the phone whenever you call. Yrc never answers the phone.you get a recording ,even during business hours.
 
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