Sorry, I've never been to that particular TX terminal, stay in the Midwest/Southeast as much as possible, but I've never really had any problems since I've been here. 'Course I'm as laid back as they come, and I think that rubs off on dispatchers and office people.
I filled out an online profile at the above site when I saw it in an ad, and then my boss called me, so I went in to check it out and the rest is history (so far).
I encourage anybody I run into that asks about working at Estes to check out the site, as well as Estes4Me.com, I think it really gives a good picture of the company's culture.