Category: General
Date: 0805 AM, EDT, 05/19/08 Print
Dear Valued Jevic Customer:
I regret to inform you that Jevic Transportation Inc. will be discontinuing operations. The current high fuel costs, economic downturn, increasing insurance costs, and tightening credit markets have made this decision necessary. Jevic will stop providing pickup service effective Monday 5/19/08. However, we will continue operating to deliver all freight within our system prior to closing.
Operations and Customer Service:
Jevic will not be accepting pickup requests after Friday 5/16/08 and the web and EDI pickup functions will be disabled.
We will continue to provide Customer Service through the wind down period at 888-Go-Jevic. We ask that you please utilize the automated voice response system as much as possible as the number of calls is expected to be high and there will be longer hold times.
The Jevic website will remain active and will be updated during the period as well and that should be your primary point of contact for tracing and needed documentation.
We greatly appreciate the loyalty of our many Jevic customers. It has been our pleasure to provide solutions to your transportation needs over these many years. We are committed to providing the prompt delivery of your shipments in our system and professional customer service for all your needs during this process. Thank you again.
Sincerely,
David H. Gorman
President and CEO
Date: 0805 AM, EDT, 05/19/08 Print
Dear Valued Jevic Customer:
I regret to inform you that Jevic Transportation Inc. will be discontinuing operations. The current high fuel costs, economic downturn, increasing insurance costs, and tightening credit markets have made this decision necessary. Jevic will stop providing pickup service effective Monday 5/19/08. However, we will continue operating to deliver all freight within our system prior to closing.
Operations and Customer Service:
Jevic will not be accepting pickup requests after Friday 5/16/08 and the web and EDI pickup functions will be disabled.
We will continue to provide Customer Service through the wind down period at 888-Go-Jevic. We ask that you please utilize the automated voice response system as much as possible as the number of calls is expected to be high and there will be longer hold times.
The Jevic website will remain active and will be updated during the period as well and that should be your primary point of contact for tracing and needed documentation.
We greatly appreciate the loyalty of our many Jevic customers. It has been our pleasure to provide solutions to your transportation needs over these many years. We are committed to providing the prompt delivery of your shipments in our system and professional customer service for all your needs during this process. Thank you again.
Sincerely,
David H. Gorman
President and CEO