If I ever encounter something like this I will always call dispatch & ask them for the proper routing. And record his routing directions. In the form of a text? My butt is covered. Make your boss make the decision. Put the decision making on your dispatch or boss making him responsible for any miss information. Have you ever had a boss lie about what was said to cover his butt @ your expense? The look on their face is priceless when you press play. A recording app on your phone is a lot like a dash cam. It is NOT what he said or she said. It is what the camera or recording device in this case says. von.