We have our clerk explain to some of the more "obtuse" customers that we are just the same as UPS or FedEx. If you order something on line, and UPS or FedEx delivers it,....you don't expect any help from them installing your new clock radio or inflating your new workout ball.....UPS and FedEx,...and the USPS for that matter, wing the package on the porch, and they're gone........The problem is that some of the more "obtuse" ones think that we are Sears, or Lowes,....or some furniture outfit,......I hear; "Where's your helper?" all the time......Nope, Ma'm,...You got just me,....and as I got another 8 stops and 3 pickups to do,....your treadmill is going straight to the garage,....That's inside delivery...........The best ones are the "Athletes",...who order workout equipment,....and they're 20 years younger than you,.....and they can't help,...because they have a "bad back".......Yeah,.....Suddenly, my back got bad, too,.....and you'll be lucky if I get it to the curb.......