SAIA | NSH SAIA holding freight

goingincircles

TB Lurker
Credits
0
How does this happen why would we hold freight? Who is the person that would make a decision to not service a customer??? What really goes on in our system?? Since I dont get the answers through normal channels please tell me how we expect to be as good as Conway or Fedex if we hold freight I thought we were a service company??
 
A little more background on this particular problem would be useful. There are many circumstances that might lead to holding freight that might not be quite so obvious.
 
They need to start just below rick o. and eliminate everything down to TM's and let the dispatchers (in some cases) run things or let the only people that have a clue we are running a SERVICE BUSINESS----the drivers, take care of business.
 
Start below Rick O????? I think he needs to be the first one to go!! He is the cause of most of the problems at this company!! I have not met many that are cockier than him!! The reason things are so bad he needs those big bonuses!!
 
Top