Virginia Tech
TB Lurker
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Depends on how lazy the terminal manager is. Some of the ones I've seen here I sit back and wonder how they ever made it to where they are. Won't answer the phone, can't get them to do anything for you, all lip service and no action, etc. Hopefully that's not the case with your local TM, but it's all too common in the Saia system.
Sad but true. Sometimes i wonder how some of them keep there jobs.
I've heard that the older Saia terminals are ran better than the ones they bought from other companies in the last 12 years or so.