I agree with covvgirl. I am very displeased with the way this conversion is going. When you think UPS, you are supposed to think quality and you think a good place to work and make good money. But I guess what we should doing is thinking of a new word, profitability. That is all UPS cares about. The customer cars about price first then service a very close second. We as employees care about making money, benefits and job stability, and UPS cares about nothing but profitablity.