TruckDiver
TB Lurker
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If I were you, I would switch the ABF. They have by far the lowest claims ratio, and they have implemented new regional service which is great.
We used R&L and Conway and Fedex and UPS...ABF customer service and freight handling blows them all out of the water!!
Yea right, my wife's company has shipped their product on ABF. Got tired of having to explain to customers that it would arrive eventually.
Then they had a couple of deliveries on Long Island where the driver wouldn't even help tailgate the freight.
So, they tried R&L and we've been hauling their stuff since. I wish we didn't actually, everytime so smuck makes a mistake, I hear about it.