Why would i promote someone with a negative attitude. We label those with good attitudes "a.. kissers" because we just can't stand to see someone with a possitive attitude that loves what they do and wants to do the best job they can. When i promoted DSR's or CSR's from within, i looked for potential professionalism in a salaried position. Attitude and the willingness to be the best professional one can be is more important when it comes to promotion than knowing the details of the dock. When i promote someone from the driver ranks, i am no longer going to ask them to drive a truck or a forklift. Experience is good, but a possitive, pro-Con-way attitude is the most important thing. You can call it whatever you choose, but when you are doing the hiring, it is just smart. Why would i ever want to promote the smartest guy with a pi$$ poor attitude. Then i have to live with that poor attitude and i will be kicking myself every day i have to work with that poor attitude. It is not kissing anything, it is a willingness to be a great employee. Sound corny ??? It is the way it is, period.