Been a while since you've driven. Ask a switcher or even a mechanic to do something for you at some yards and you compound the aggravation. Many times you're better off finding your own solution. I've also had to help a switcher get out of the complex mess he created when I asked something as simple as pulling a trailer out for me because it was in an impossible place to hook as a rear trailer. Complain to their superior if you're from another terminal and you're cutting your own throat if you ever have to return to that terminal.
I guess,sad to say,most of what you say is right.I've seen switchers that would go to extra lengths to help a driver hook his set or have it ready to hook and then again I've heard of some that purposely try to screw the driver.By the time I retired most of the bad ones were gone.Just another thing in the business I never understood.