Anyone heard that we are not supposed to pick up un-protected freight if it is going out "collect"? We can pick up unprotected freight if it is prepaid, and we write on the bill "carrier not responsible for any damage" I wonder if go to a regular customer, who has been shipping "so called" unprotected freight with us for years, "collect" without a problem, if we now refuse to pick it up, what will happen. I'll tell you what will happen, they will call another carrier. Customers are not going to crate everything just to keep shipping with us. We need some clarification on this policy.