This is straight out of the XPO employee Handbook
FAC Order of Dispatch Procedure
■ No VIA: When two or more DSRs arrive at one FAC
from the same origin service center, the DSRs will be
dispatched back home in the same order of dispatch as
from origin if the DSRs both arrived on time to the FAC.
In the event that a DSR is late in arriving to the FAC, the
DSRs will dispatch from the FAC in the order in which
they arrived. If arrival into the FAC is delayed due to
en-route breakdown, DOT inspection or load correction
due to trailer weight issues, the DSR will maintain their
position as established by origin dispatch. Available
hours of service will take precedence.
■ With a VIA: All linehaul VIA’s will be assigned to the first
schedule departing the outbound location or FAC. If
there are multiple schedules being dispatched at the
same time for the same lane, the DSR with the highest
service rank may choose the VIA dispatch or the direct
dispatch. This option will be available provided no
hours of service issues exist. DSRs running VIAs will be
dispatched from their final FAC destination back to origin
in the order in which they were dispatched from their
origin domicile service center, provided that the DSR
arrives on time to both the original VIA point and the
final FAC destination. The on-time determination is to
be made based on achieving the ETA on the destination
FINL schedule. FAC coordinators will monitor the above
application in conjunction with the linehaul department.
■ With a VIA: All linehaul VIA’s will be assigned to the first
schedule departing the outbound location or FAC. If
there are multiple schedules being dispatched at the
same time for the same lane, the DSR with the highest
service rank may choose the VIA dispatch or the direct
dispatch. This option will be available provided no
hours of service issues exist. DSRs running VIAs will be
dispatched from their final FAC destination back to origin
in the order in which they were dispatched from their
origin domicile service center, provided that the DSR
arrives on time to both the original VIA point and the
final FAC destination. The on-time determination is to
be made based on achieving the ETA on the destination
FINL schedule. FAC coordinators will monitor the above
application in conjunction with the linehaul department.