Where did the freight go!!!!!

Discussion in 'ABF Freight System' started by gravytrain1, Oct 13, 2016.

  1. vongrimmenstein

    vongrimmenstein Well-Known Member

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    Last edited: Nov 21, 2016
  2. vongrimmenstein

    vongrimmenstein Well-Known Member

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    PS: I have to give Dave credit. He was one of the better dispatchers we had. He knew the city well & would listen to your ideas on changing your route or stops to save time. And to his credit he would use your suggestion if it fit with is plan of dispatch. I also believe when they left dispatching by the big sheet & went to computer dispatch our service to our customers suffered. With one big dispatch board it was much easier to see the 'big picture' than going from screen to screen to search for delivery & pick up. Now days they track everything & everybody by computer. But the time to deliver or pick up that skid stays the same.
     
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  3. canaryinthemine

    canaryinthemine Retirement....The Job I Was Born To Have!

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    Oh-Oh,.....that sounds like apostasy.......... suggesting that the dispatch system that worked very well for 40 or 50 years.......is not as good as the recently implemented computerized dispatch,.........even though the actual work producing the revenue hasn't changed at all.....

    Now, you can say : " Computer error", or "System failure", .....or "Data not current"....Gives you a whole range of excuses to give to the customer...instead of just saying : "Stupid dispatcher".....

    More computers equals more ready-made excuses that really don't blame anyone , to give to the customer.......
     
  4. Boilerpeddle

    Boilerpeddle Drawing found in trailer

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    Its not a rule anymore, never was an official rule. Just down to what they consider a problem.
    Open to interpretation and you take your chances when you mark off without a valid reason or doctors excuse.
     
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  5. vongrimmenstein

    vongrimmenstein Well-Known Member

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    The flip side is Dave was fired because @ the same time he told the Diver to show the timekeeper delivered, (driver was running 90 min late) the customer was on the horn to customer service @ the fort wanting to know where his freight was. And the ' Computer ' was telling the fort the freight had been delivered. WOOPS. This was around 10:30 AM. By 3 PM he was perp walked out the door for being a liar. Which was nothing new. He new the city well & could move the pieces on the board well, but you could not trust him. von.
     

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