Several drivers have been asking TM to get a couple of choke straps for pulling pipe and other long objects out of break trailers. Also we've asked for a pallet puller to have for customers who get long skids but don't have docks. His response varies between he's working on it to he doesn't know where to buy them. I started asking before Christmas. He does however brag about how low our terminals OR is. If you don't spend money it's a good thing right? It's time to go higher up the food chain but not sure who to call. Any advice?