If our pay and benefits were anywhere near industry standard he could be replaced easily with an experienced linehaul driver. However, Vitran knows if they fire him they can only hire another driverof the same quality or less plus the trouble of training. The reason OD or FEx or Holland etc will not tolerate this performance is because they plan on making money by being a top notch company not a discount service provider. Read vitran's actions not their talk. Action is where the answers are.