I just don't know why it has to be such
a big deal , I make deliverys like this every
day no problem. Get the check , dump the
frt and get out of there.
job in Charlotte...
if you don't go the extra mile for the customer, there are plenty of companies that will.
it takes a long time to get a customer and only a few seconds to lose one.
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You're reading things into it that are speculation.
I am a driver. There maybe a million reasons why this guy didn't want to bring it inside. Maybe he could have just left it on the curb outside my business. But SOMEONE called and asked particulars about my location and being a driver, I gave him the best user info I could. I have NEVER had ANY driver behave this way. If you saw my place you would agree it was lame for the driver NOT to bring it through the double doors INTO my store. I know what "inside Delivery" means so don't get your knickers in a bind.
As far a double parking is concerned the local cops DO NOT tickect ANY commercial vehicles making deliveries. This is why I encouraged him to just pull up out front.
And being a driver myself, I bend over backwards to help my UPS and Fedex ground guys get their stuff off the trucks and into my store.
And I am I not affiliated with FEDEX because I am a customer? And for your information I have a BOTH a Fedex and Fedex ground account for years.
Finally, what forum should I have posted in? Lady Drivers?
I did call the telephone # on the bill-which BTW is a great idea! there were TWO names and numbers as well as the shippers contact info! the lady was most attentitive, polite and thanked me for calling.
I could have NOT called and requested another carrier next time. Yes, my vendor allows me to chose betwen carriers and i MOST always select FEDEX!
Without actually being there and hearing both sides of the story I won't say what was what.
However once I made a delivery to a blind shop, no dock, no rear entrance, parked in parking lot and was asked to bring it in the door and place it on the floor, I did, didn't have them sign for any extras, later I was told they said I tracked their carpet and had to fill out an accident report, yes that's what I said accident due to the customer said they couldn't get the carpet clean.
Sometimes it just doesn't pay to be nice..
I'm truly sorry for your bad experience with this delivery. I dont know how many times in the past, especially when I worked at Wilson, that I called a customer and asked if I could get a 60 ft. combo to their location and they would say " oh sure, I get big rigs in here all the time". Well, 45 mins. later, here comes the telephone company to put the phone lines back up. This old boy who made the del. has probably run into this before. I'm sure we all have at some point in time. Not to mention backing out of a dead end street because someone failed to mention that too. I hope that this does not change your mind about us making dels. to you again in the future.