Yep you sound just like my terminal manager and BA. That's why this company is in the position it is,because they refuse to solve their problems. Sorry I am very happy everyday at work sticking it in their ass just like they do to us everyday.no problems there.
Yup he sure is part of the problem. And he wont leave cuz his union job lets him stay so he can cry. I know the type there are unfortunetly some like him in every terminal .
Anyway its great they are hireing !!!