There are those that are afraid that if they speak up they will be put on a hit list of trouble makers.
I have worked jobs, yes even unionized ones, that guys would complain about stuff all day long but when in a meeting with any type of management they would say all is rosey and they had no complaints at all.
Me, I don't get it, it's like you said, if you don't tell em it hurts how are they going to find out?
FM
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