Quote:
Originally Posted by OVERKILL I ordered a few things from their website 4 weeks ago and still waiting for them. I've tried calling them but no one answers. Has anybody on here bought from them,,good? bad? |
COMPLAINT I FILED AGAINST PREMIERE ELECTRONICS ON ORDER FOR CB RADIO.
BBB Complaint Case#57104269
Business Bureau has received your complaint. We have forwarded your complaint to the company in question with a request for a written response. We will notify you by mail or email as soon as we have anything to report.
The Bureau will automatically follow up on your complaint. You will be notified if we do not receive a response within four to six weeks. If you have not received notification regarding your
complaint, please feel free to check your complaint status using the website link below or call us for an update at that time.
If part of the adjustment you request is a form of compensation, we will not be able to handle that aspect of your complaint. The Bureau handles complaints involving marketplace transactions only for the amount of the goods or services. We cannot request compensation for you for time lost, inconvenience, or other consequential damages. The courts decide these amounts.
You should be aware that the company you have filed a complaint against maintains an unsatisfactory customer experience record with the BBB of Minnesota. In the BBB's experience, this company may or may not resolve complaints presented to them.
If you hear from the company, please let us know, so that the company's customer experience record is accurately reflected at the Bureau. Most businesses desire to resolve disputes.
Thank you for using the Better Business Bureau services.
Sincerely,
Donna D'amalfi
Mediation Coordinator
REPLY A FEW WEEKS LATER
The Better Business Bureau of Minnesota has been unable to obtain a response for you concerning your complaint you had filed with us. We sent the company your complaint, follow up letters and attempted to contact the company by telephone with no response.
Bureau's record will reflect the lack of response by the company as the Bureau reports unanswered complaints. These reports are available to the public. Please let us know the outcome of any further steps you plan to take or if the company contacts you to make a settlement. Thank you for using Better Business Bureau services.
Sincerely,
Donna D'amalfi
Mediation Coordinator

