I'm a city driver and work for CTII as a City Driver at a terminal 374, Chattanoog, Tn.

Started out working for JWA, than progressed into CTII and converted.

Tenure(do they recognize this at your terminal?) is 3 years this coming July.

I have so many gripes, complaints, and just "Shoulder Shrugs" about this company. I certainly hope this isn't seen as a ***** session, however, I want so much to have faith in this company. Since finding this place I'd like to share with other's what is happening at our terminal alone, maybe from a comparison or analytical standpoint.

Okay, enough. No format here, just going to run my mouth. I would call the 1-800 number we are given, however, I don't think complaints or concerns are handled appropriately, or rather I'm afraid to even try it. One voice has to be 1000 voices I'd think to get anything changed, and even at that, this company has already shown that they do NOT care about the employees.

Case and point. We are down to 5 city drivers, soon to be 4. We did have 2 LineHaul Drivers, but they let one go, and the funny thing is, the one they let go had tenure(seniority) over the other. Also, they did not offer him the ability to bump a city driver which is below him. Either or, they just UP and let him go, no warning, nothing. The arguement from my terminal manager is that LineHaul and City are "TWO" different functions, and even if one has a month of driving in City, and one in LineHaul has 2 years with company, the one month employee is safe in city. However, they will NOT hesitate to make a City Driver work LineHaul because our Dolphins are equipped to do both functions, so when we are logged in, we can do either or according to dispatch.

Anything wrong with any of that?

Next up, they take the dolphin phones away from us. Everything is sooooo time consuming now, you have to wait and pull over to even text, and you are lucky to get a reply within 30 minutes of sending your text. Not always the case, but the majority of time it is. Somehow I think that IT and LTL do NOT mix at all very well.

Used to be able to walk into a place and ask the shipper/consignee, "HEY, what about those pallets over there?" I'm here, let us haul those for ya, make a simple call to terminal with Nextel(old days) and if we go to that area, it's our freight. Not anymore.

Used to have sales reps, two when I first started, now they have none. None at all, and yet they tell us that "WE" the drivers should let customers know about the Pallet Saver program and also try to pick up some business, in other words, don't just be an LTL driver, and also a customer service rep while there(via dolphins and the changes, but now we want you to pickup business for us.

Next, we have the breaking freight in the mornings, and when you get back in the evening, not just your own freight but also your fellow driver's freight, oh yes, the infamous, scan all your frieght to a bay or holding trailer, until the freight is in the system and moves over so you can rescan and once again, handle the freight with your forklift. So many times we have so much redundancy. Again, more time, less being done.

I could go on, and will revisit, but what in the heck is going on with this company? Oh yeah, one more thing, how about being "On Call at your terminal", and also varying everyday start times?

When I first started with JWA we had 6 City Drivers and 4 LineHaul and so much frieght we just many times couldn't handle the volume :) Oh the good ole days of getting at LEAST 40 hours, but most times 45-50+ hours a week. Now it's NO FREIGHT, and NO HOURS, and has slowly went down hill with the inception of the dolphin's.

Oh boy...sorry if this is a little much, but let's get to talking about our jobs and this company I really used to love, but am growing to hate.