If only we could go back in time and get Fedex to adopt Sheridan Garrison philosophy, instead of American Freightways adopting Fedex culture.

Quote from Sheridan:
"One thing I've learned from helping take this company to 40 states of all points coverage is that people are pretty much the same everywhere," he says. "Extend them trust and respect, and they will return it to you many times over. The great majority are good people who want to do a good job. You've got to like people and you've got to believe people are the tie-breakers when it comes to competition in the marketplace. Hire people for their hearts and minds, not their backs."


Another one:
Recently, Sheridan Garrison was talking about the creation of American Freightways and quoted his favorite of his father's two old sayings: "We wanted to create a company that was a fire-belching dragon," he said, adding his own touch, "but with a heart and soul, and that translates to people ­- especially those people who have an overwhelming desire to serve others."