Damage Claim question

I'm new to the board, so sorry if I'm posting this in the wrong area.

I was hoping to find some help on filing freight claims with LTL shippers in general. Seems like they all hide under the "100 rules tariff" when it comes time to pay a claim- so they they only pay something like $5 or $10 per lb. Normally this amount might be ok, but I have a particular product that weighs under 1 lb and is appx $25 my cost.

I've been getting the run-around from a particular LTL shipper and was hoping to get some advice on this board, since some of you work for an LTL shipper or have more experience dealing with them than I do.

In case of damage or loss by the LTL shipper, what is the best way to get the full value (or close to it) of my product reimbursed? Just FYI there was no "limit of liability" section on the BOL.

Thanks for any suggestions.