 Freight company destroyed my shipment - what do you think happened
I ship engines and transmission a few times a month. I've rarely had anything damage. Maybe one time before this.
It was an auto trans from a VW Passat. Set on a small tire on a standard pallet. The trans was strapped down with around 8 metal zip ties and stretch wrapped to the pallet very tight.
The customer got the trans with large chunks broken off. The pallet was completely missing and the trans was delivered with nothing else on it.
Anyone have any idea what could have happened? If I truck is wrecked does the company still deliver the damaged freight? Wouldn't I have some kind of notifcation?
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