Customer service and profit margins for the smaller guys are getting harder to manage but companies like RAS have figured out how to get over the make-break point. RAS's delivery volume from GE and Home Depot was growing at a rate of roughly 20% per year but the busier they got, the higher the turnover. Customer service scores were dropping and costs started to skyrocket. RAS turned to Cheetah
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Technology Adoption Gives RAS Delivery the Edge (SYS-CON Media) 
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