CEO's have been trying to emulate them for years to no avail. Most can't understand how they do it. But it's possible I suppose and there is nothing wrong with trying to emulate the best at least from an Operation Ratio perspective. But like you said, it's a steep and slippery climb.
Step 1: Keep customers' freight on the trailers that they are supposed to be on - XPO\CON-WAY trailers - not OTR trucking companies from all over the place. Our people and equipment pick it up , we deliver it , and haul it in between.
Yeah I kind of like most former Conway employees.Why does he need a disguise??? Oh I know because a lot of drive's talk a lot of, but when he standing in front of you in a meeting your as quite as a church mouse.
That right there is the ticket to success. Kudos to your bossman. When a man walks a mile in his employees shoes, he realizes and respects what they go through.
OD has their largest terminal period in Morristown,TN off I-81 at exit 4. It is unbelievable in size and space.OD has a massive terminal off of I-40 in North Carolina (Kernsville ?) It seems like it is about 350 doors also. Way bigger than anything I've ever seen.
Side note: Any top management person that is willing to get behind the wheel and see what his employees go through every day gets respect from me instantly. That's my kind of boss.
I wonder if OD's success has anything to do with their drivers (line haul and city) only drive, and aren't exhausted from working the dock for half the night. From what I gather, most XPO drivers would pass on the dock work if it was an option.
I wonder if OD's success has anything to do with their drivers (line haul and city) only drive, and aren't exhausted from working the dock for half the night. From what I gather, most XPO drivers would pass on the dock work if it was an option.
Both companies have excellent, professional drivers, but only one wastes their driver's talent by using them on a fork lift for several hours every day. For the most part, drivers want to drive a truck, not a forklift.
Just sayin'.
Correct. With very few exceptions from what I understand.
Correct. Line Haul is turn and burn. Never touch a forklift.
Correct. If a city guy's load isn't ready at his start time, he waits in the break room until it is. City guys are not allowed on the dock. When a city guy returns from his run, he heads for the house.
We are going a different route. Management is getting us down to one piece of freight per trailer , our operating ratio will be in the 20s.
That's if you have a truck to drive. most are sitting out of service waiting on the bean counter to approve the repairs.
Then XPO is doing the opposite of Old Dominion. And Old Dominion has the best operating ratio and what appears to be the happiest employees ..........
