The reason road drivers don't waste time with management is because on a barn by barn basis management opinions on dealing with a given situation can differ. I saw many good redshirts in my time at FXF who listened and help make positive changes...I also saw my share of redshirts that would come onto a flawlessly working dock doing things right and implement changes because they thought they could do better, and not listen to anyone who said otherwise, dock or driver.
And I'll tell you what, I'm not getting out of the cab to be a supervisor just because some supervisors don't know how to listen. Especially when drivers are frequently treated by supervisors and managers as lazy and trying to get out of work when all most of us want to do is do our job and go home just like them.
The attitude of terminal management affects a lot of important things. Morale, safety and efficiency chief among them and all very related. And until this attitude of "I'm gonna put my stamp on this place" stops being popular among management with an eye on the big offices, the blue collar folks are going to be leery of any person in charge. Fun fact for you rising stars: the dock and drivers were there before you, and they'll still be there after you leave for wherever. Your "stamp" is meaningless, especially if a change for the sake of change ruins a perfectly running operation.
I saw 4 different redshirts running the Canada dock at TOL over my time there. 2 of them completely trashed a perfectly running operation because they didn't seem to understand that international freight must be handled with no mistakes. When drivers complained about trailers being loaded that needed service, they were ignored. When the dock said freight had to be sorted, they were ignored. This is because of the attitude that "it can be fixed later". Except...not when you're dealing with Customs, it can't. A broken seal to reload an overweight trailer? New paperwork has to be submitted. Need to replace the trailer? New paperwork. Accidentally load wrong freight? The company gets fined thousands of dollars for undeclared importation of goods. I watched a redshirt we'd been told was a good longtimer suffer through this for a few months before she resigned from the company, all because of stress she'd put on herself by ignoring the people she was in charge of.
Bottom line: I'll take your criticism of how I do my job, the least you can do is the same in kind. You aren't smarter than everyone just because you have a position of power; you're operating a team and being trusted to lead. Don't tell us to step into your shoes; some drivers have been in your shoes or even higher, the industry has seen people from all walks of life join it in the last decade. Your job is no less thankless than ours and the only reason we're paid more than you is because driving a truck is a lot harder than you think it is. Likewise, being a driver doesn't mean we understand how to be a good supervisor; one of the redshirts who couldn't hack it came from the cab, and ended up back in the cab afterwards. But that doesn't mean our suggestions should be ignored. Because, honestly, we're just trying to make life easier for everyone. As one of my managers used to say: "If you don't have time to do it right, when will you find the time to do it over?"