R&L | Residential driveways

Warlock

Lord of the Bloody Cross
Credits
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We need something from the crystal palace in writing about backing into driveways, preferably BEFORE something happens to somebody and the sneaks find yet another reason to revoke your safety bonus or fire you.

I had an Estes driver tell me they are expressly forbidden from backing into any residential driveways. Then again I'm sure they have decent sales people that know how to find GOOD freight to haul, like the brake parts we lost to Central.

If any of you corporate posterior polishers are reading, and I'm sure you are, here's the problem that those of us that work for a living and make this company work face. Picture an 800 lb safe, (by the way, thank you again sales people) going to a very ritzy area. The driveway is about a 1/4 mile long, paved with blocks that may crack under the weight of a truck. You all know damn good and well that curbside delivery will not fly, and try rolling a pallet jack over pavers with anything let alone something so top heavy as a safe. More than like such people as that don't own pickup trucks, as if they'd be able to get an 800 lb safe out of it to begin with.

So, what do you do? All a dispatcher will say is "Do what you have to do and make it happen ". Replying with anything CYA related is usually met with accusations of insubordination and threats of termination. depending on how crooked your management team is.

Hello, corporate?!? We need clarification here, and not phony platitudes either. We want something we can use as a defense, either legally or at a peer review hearing.
 
As a city driver here for 7 yrs now I can tell you the rule I have gone by from day one set by management.They will tell you to do anything to get it off but if its a paved driveway and that means paved with anything you are expressly forbidden to put your tractor trailer into that driveway.There are no rules for unpaved driveways.Now I believe the straight trucks have a different rule concerning driveways but I'm not one of them so I don't know.Reality is that the damage done by your truck is far more expensive than anything it will cost to send it back out on the straight truck.
 
Rule of thumb here " you are not a HORSE" if the driveway is too long it becomes a Safety issue and pallet jack wheels do not roll well over pavers or snow, I'll offer to get as far off the road as possible but under no circumsatnce am i gonna back into the driveway and destroy it !!!
 
personally, i would only back into a driveway of a farm type house, and even then only if it was wide enough.
we mess anyhting up, they will NOT have our backs, no matter if your intentions were only to do your job.
 
Been a city driver for years and when confronted with situations like this I politely tell the customer that due to insurance reasons we are not allowed to do these things anymore. I have seen customers get pissed but when you tell them the damage it can cause they usually come around somewhat. The insurance reasons I really mean are mine because if I get messed up are they gonna pay my medical bills and dealing with the insurance company is a pain. Another insurance issue is if you do tear up their property then the company pays for the repairs then your possibly out of a job. If that happens then you and your family are out of a paycheck and health insurance. Unfortunately we can never really tell a customer your crazy I'm not doing that due to customer relations issues but if you have to tell your supervisor that you cannot safely make this delivery. If they tell you, you have no choice get it off call your safety man. Tell him your situation but never accuse your supervisor of any wrongdoing. Most times the safetyman will call the supervisor and another delivery will be scheduled with the correct manpower/equipment. Sorry for the long post but as you can see things like this have happened to me before. God bless and have a safe 2011.
 
Yes there is a rule for unpaved driveways. If the customer calls in & complains, it is a chargeable offense. Been there, done that, didn't get the safety bonus. BOL

Haven't heard that as I cant fathom a guess as to what damage you could do to a gravel or dirt driveway.Sounds like BS to me.
 
I'm guessing you have never found a culvert that wasn't properly installed. Or a nice sinkhole that you had to get towed out of. Must not be that many gravel roads or driveways where you are..
 
No,you would be right.Those types of long off the road drives are usually straight truck right off the bat.I wasn't really thinking about stuff like that but our straight truck did find a sink hole the other day,I forgot about that.
 
It would be nice if Wilmington would give us a straight truck or two, but we have been denied every year for the last 5 or 6 years.
 
It would be nice if Wilmington would give us a straight truck or two, but we have been denied every year for the last 5 or 6 years.

we have them, but the prob is they get used totally wrong. instead of giving the straight trucks the residentials, they just get routed by how much they can fit. so 48' vans are still getting sent into developments.
 
As a former local driver, no I Never drove down cement or brick driveways. I wasn't going to get a chargeable. As a former R&L TM I never required my drivers to to do it either. If they had a problem with getting to a resi they were to call and we would call that customer and explain the possible damages and we would not take that responsibility. I would not require my drivers to deliver anything too big to handle safely without help. I didn't want anybody injured or freight or property damage, it's not worth the minimal amount of freight charges.
 
What's a straight truck? Our TM decided we didnt need them anymore and sent them packing to other terminals. We get the standard "your truck is straight" go out and get the freight off. Oh, dont get me started on the liftgate situation either...
 
What's a straight truck? Our TM decided we didnt need them anymore and sent them packing to other terminals. We get the standard "your truck is straight" go out and get the freight off. Oh, dont get me started on the liftgate situation either...

Well it seems to me that your TM is just an ass that needs to be in a different business then.
 
We have a standard straight and a C-truck and they both go out every day.I cant even imagine what your TMs are thinking.
 
We have a form in our drivers room that we are supposed to give to the customer to sign if they want us to come on their property at all. Driveway paved or uppaved in their house for an inside delivery ect. The form absolves R+L and the driver from any reponsibility if anything is damaged. If they dont sign it then we dont do it.
 
We need something from the crystal palace in writing about backing into driveways, preferably BEFORE something happens to somebody and the sneaks find yet another reason to revoke your safety bonus or fire you.

I had an Estes driver tell me they are expressly forbidden from backing into any residential driveways. Then again I'm sure they have decent sales people that know how to find GOOD freight to haul, like the brake parts we lost to Central.

If any of you corporate posterior polishers are reading, and I'm sure you are, here's the problem that those of us that work for a living and make this company work face. Picture an 800 lb safe, (by the way, thank you again sales people) going to a very ritzy area. The driveway is about a 1/4 mile long, paved with blocks that may crack under the weight of a truck. You all know damn good and well that curbside delivery will not fly, and try rolling a pallet jack over pavers with anything let alone something so top heavy as a safe. More than like such people as that don't own pickup trucks, as if they'd be able to get an 800 lb safe out of it to begin with.

So, what do you do? All a dispatcher will say is "Do what you have to do and make it happen ". Replying with anything CYA related is usually met with accusations of insubordination and threats of termination. depending on how crooked your management team is.

Hello, corporate?!? We need clarification here, and not phony platitudes either. We want something we can use as a defense, either legally or at a peer review hearing.

Hey Sling, I have missed you. Sending some Safes your way!
 
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