Today I was making a left hand turn waiting at a traffic light on my way to my last stop of the day and, all of a sudden I see one SYstems and Services COmpany truck turn the corner and then another SYstems and Services COmpany truck turn the corner and follow him. I thought to my self "uh oh, I hope everything is okay and that nobody is running late or behind."
As a person who has, been there (more then one time, once was my fault kind of and the other time the truck broke down and ruined 3.75 hours of my day.) I know what a mess it can, be when you are running late and behind and the company has to send out another truck or van to help. Usually the helpers are not always happy to be helping. I try to do good to where they don't have to send anyone out after me. So far I've been holding my own. Even though Tuesday was a long day, I got it all done my self with no help from nobody.
However when you are new to a job like Sysco or a beer distributor, have no idea where you are going or what any of the products are or what to do when you get to your stop including where to park and all that jazz it can be very frustrating and cost all kinds of time and then customers start calling in asking where there shipment is and customer service calls you asking when your going to be there and my answer is always "Next or I don't know." My favorite and where I work communication is not what we do, my favorite is one day I got a call "When are you going to be at this store?" I said "Well were actually pulling in the parking lot right, now."
What I really want to say is "I don't know, leave me alone, I'm doing the best I can
."
Nobody told me go to this store first, I was just running the route the way they had it set up. The guy I was working with said "Hey if they wanted to be first they should have routed them first."
However I'll tell you this, much the second time you run a route is a night and day difference then the first time you run it. You know where to park you know what protocol is you know where everything is.
I mean my god, the first time I was sent to Cleveland Heights, I didn't know where anything was, stuff was right around the corner and I was totally lost and turned around. Now I know exactly how it goes 98% of the time and things go much smoother, still learning, but way better then the first time. Actually sometimes like today I had a 16 bay trailer well that's fairly long for a side loader and there is a CVS pharmacy that has a parking lot designed so trucks can't maneuver around and there one of my last stops, so what I did was I went to them 3rd or 4th something like that I was able to get in maneuver around and get out pretty quick. Plus I was able to get some stops done on the back end instead of hitting everything from the front, that helps too. Every time I've done a few of the last stops first it has helped and has made the day a tad shorter, because now instead of having all this work to do at the end of the day it's all ready done. I try to get my work behind me.
As a person who has, been there (more then one time, once was my fault kind of and the other time the truck broke down and ruined 3.75 hours of my day.) I know what a mess it can, be when you are running late and behind and the company has to send out another truck or van to help. Usually the helpers are not always happy to be helping. I try to do good to where they don't have to send anyone out after me. So far I've been holding my own. Even though Tuesday was a long day, I got it all done my self with no help from nobody.
However when you are new to a job like Sysco or a beer distributor, have no idea where you are going or what any of the products are or what to do when you get to your stop including where to park and all that jazz it can be very frustrating and cost all kinds of time and then customers start calling in asking where there shipment is and customer service calls you asking when your going to be there and my answer is always "Next or I don't know." My favorite and where I work communication is not what we do, my favorite is one day I got a call "When are you going to be at this store?" I said "Well were actually pulling in the parking lot right, now."
What I really want to say is "I don't know, leave me alone, I'm doing the best I can
."Nobody told me go to this store first, I was just running the route the way they had it set up. The guy I was working with said "Hey if they wanted to be first they should have routed them first."
However I'll tell you this, much the second time you run a route is a night and day difference then the first time you run it. You know where to park you know what protocol is you know where everything is.
I mean my god, the first time I was sent to Cleveland Heights, I didn't know where anything was, stuff was right around the corner and I was totally lost and turned around. Now I know exactly how it goes 98% of the time and things go much smoother, still learning, but way better then the first time. Actually sometimes like today I had a 16 bay trailer well that's fairly long for a side loader and there is a CVS pharmacy that has a parking lot designed so trucks can't maneuver around and there one of my last stops, so what I did was I went to them 3rd or 4th something like that I was able to get in maneuver around and get out pretty quick. Plus I was able to get some stops done on the back end instead of hitting everything from the front, that helps too. Every time I've done a few of the last stops first it has helped and has made the day a tad shorter, because now instead of having all this work to do at the end of the day it's all ready done. I try to get my work behind me.
