We ‘fought’ for that in the 2013-18 CBA, but had a deaf ear. Our position was simple: ABF Freight raked it in on residential deliveries as it is, while the poor soul who had to deliver the garbage freight that it is, not to mention…challenging…delivery environments in those areas, should be paid a premium for such deliveries. And the premium should…progress…as the level of service increased, i.e., inside delivery, room of choice, assembly, dunnage removal, up to and including white glove. Double that premium for 2-man deliveries (do those still exist??). Can’t tell you how many times I was sent out on a ‘2-dork delivery’, only to be the only ‘dork’ making the delivery. Being that hiring additional personnel is like Kryptonite to ABF. My opinion was, that the additional premium that residential customers pay should go right into the drivers’ pocket.