Kinpin19882
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Just wondering who all got the notice of the class action today??
One of the allegations stated on the notice was, “company failed to reimburse employees for use of their personal cell phones for business purposes”. I bring this up because I repeatedly got into heated arguments with a certain dispatcher who had no problem expecting me to contact a residential customer with my own phone (all the while he had a company provided phone sitting on his desk!) just because the appt clerk entered “please call 1 hour before delivery” on the delivery receipt. Kudos to you Mr. Emetoh!
Interesting... As a THE Company representative, such dispatcher(s) actions will likely cause the "Class" to prevail in this case.One of the allegations stated on the notice was, “company failed to reimburse employees for use of their personal cell phones for business purposes”. I bring this up because I repeatedly got into heated arguments with a certain dispatcher who had no problem expecting me to contact a residential customer with my own phone (all the while he had a company provided phone sitting on his desk!) just because the appt clerk entered “please call 1 hour before delivery” on the delivery receipt. Kudos to you Mr. Emetoh!
Interesting... As a THE Company representative, such dispatcher(s) actions will likely cause the "Class" to prevail in this case.
Such a dispatcher, or any person in a leadership capacity, has ZERO authority to require any use of personal electronics for Company business.
We have been down this road before. The Company provides the Intermec, and has deemed it to be the appropriate communication device. In fact, for the driver, it is a far superior method. It provides a record of the conversation. Also useful for confirming any conversation, phone or otherwise. As for notifying a customer, xx minutes prior to delivery, a simply Intermec message to dispatch stating "it's time to contact the customer, I'll be there in 1 hour", should suffice.
Any conversation with leadership, on this topic, should be short and to the point. At any point it becomes "heated", you should end that conversation, and pick up the phone right then and there, calling H/R. Either your regional person, or if unavailable, the main office. H/R will likely ask you to put your dispatcher on the phone... Another situation where leadership will be educated.
Again, we've been down this road... There are perfectly good reasons for not wanting your personal number associated with Company business. Especially, but not limited to, residential.
Any conversation with leadership, on this topic, should be short and to the point. At any point it becomes "heated", you should end that conversation, and pick up the phone right then and there, calling H/R. Either your regional person, or if unavailable, the main office. H/R will likely ask you to put your dispatcher on the phone... Another situation where leadership will be educated.
Retaliation?? From Fedex?!? Say it aint so!!And then you will be punished the FedExFrt way , as always....
Interesting... As a THE Company representative, such dispatcher(s) actions will likely cause the "Class" to prevail in this case.
Such a dispatcher, or any person in a leadership capacity, has ZERO authority to require any use of personal electronics for Company business.
We have been down this road before. The Company provides the Intermec, and has deemed it to be the appropriate communication device. In fact, for the driver, it is a far superior method. It provides a record of the conversation. Also useful for confirming any conversation, phone or otherwise. As for notifying a customer, xx minutes prior to delivery, a simply Intermec message to dispatch stating "it's time to contact the customer, I'll be there in 1 hour", should suffice.
Any conversation with leadership, on this topic, should be short and to the point. At any point it becomes "heated", you should end that conversation, and pick up the phone right then and there, calling H/R. Either your regional person, or if unavailable, the main office. H/R will likely ask you to put your dispatcher on the phone... Another situation where leadership will be educated.
Again, we've been down this road... There are perfectly good reasons for not wanting your personal number associated with Company business. Especially, but not limited to, residential.
Who gives a flying rat's ass? What will become of this? What's the objective? Obviously it's not to get "reimbursed" for calls made from a cell line that has unlimited calls.
I can see it now: Keep track of per minute usage on your cell so you can charge the company for a percentage of your monthly bill.
Perhaps I'm not anal enough but what a PITA.
No, they won't have to pay the bill. Like any other company expense you'll submit a voucher and claim your use. They are not stupid enough to pay your whole bill for a few calls during the day.Not how it works. If they want you to use you're personal cell for company use they will have to pay the bill or get you a company cell phone. That's how it worked at my last job.... anyways.
I don't even use one! The company says "no cell phones and no ear buds". Drives my dispatch nuts but if they contact me when I'm driving they gotta wait till I stop and contact them back.No, they won't have to pay the bill. Like any other company expense you'll submit a voucher and claim your use. They are not stupid enough to pay your whole bill for a few calls during the day.
No, they won't have to pay the bill. Like any other company expense you'll submit a voucher and claim your use. They are not stupid enough to pay your whole bill for a few calls during the day.
He is one of Big Dave’s, last mile delivery guys with Coop Dispatch....Anybody know Mr Emetoh?
Used to be. Too many customer complaints about him just showing up without calling First......He is one of Big Dave’s, last mile delivery guys with Coop Dispatch....
Used to be. Too many customer complaints about him just showing up without calling First......
Why would you want anybody you don't know to have your personal number? what about the treadmill you just delivered and it doesn't work but the mfg. has a press 1 for English system the customer can't talk to anybody, but they have your number, now they call you complaining while you're trying to eat dinner? That's why you don't use your phone.No, they won't have to pay the bill. Like any other company expense you'll submit a voucher and claim your use. They are not stupid enough to pay your whole bill for a few calls during the day.