XPO | 'Hey Alexa, where's my delivery?' XPO Logistics unveils voice tracking
- Thread starter vppforme
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Fly-by-night
Only when you care to send the very best
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* Sitting in OS&D because someone f##ked it up
* Going the wrong way due to billing error
* I don't know we show it being pickup and ship to the FAC but after that we have no record of it. I think we lost it
* Going the wrong way due to billing error
* I don't know we show it being pickup and ship to the FAC but after that we have no record of it. I think we lost it
“When accessing Amazon’s Alexa or Google Assistant, a person’s voice command to reschedule his or her delivery would trigger changes in XPO’s internal logistics tracking and dispatching software, Harik said. The new delivery time would be reflected on the truck driver’s mobile app, he said.”
Imagine the chaos that would ensue if customers could change appt times on the fly.
They want it earlier and you may have too many deliveries in the way to access their shipment.
They want it later, but now you maybe out of the area at the new time they request or will be busy doing pickups and may no longer be able to get to their location that day.
Imagine the chaos that would ensue if customers could change appt times on the fly.
They want it earlier and you may have too many deliveries in the way to access their shipment.
They want it later, but now you maybe out of the area at the new time they request or will be busy doing pickups and may no longer be able to get to their location that day.
ScotchNeat
TB Veteran
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I just hit this thread and if you didn't say it, I was going to. Love this post.
Hey Alexa, where are my PTO hours?
highspeeds
ENTERTAINMENT USE ONLY
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:.
highspeeds
ENTERTAINMENT USE ONLY
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Chaos ? You mean how many, okay I'll see you tomorrow's I'll be saying to people that think I can be where they are at a whim.