Keep doing residentials if the company wants, BUT:
1) GIVE THE DRIVERS TO THE TOOLS TO DELIVER IT:
End of line terminals, with say 15-30 drivers, should have 3 electric jacks that are not assigned to anyone, but parked in reserve. If you've got a heavy residential, or situation where you need an electric, then it's yours for the day.
Larger terminals or hubs, maybe 5-6 jacks in reserve.
i havent seen sunsetter lately, but if we're going to keep doing them, then the right cart makes all the difference in the world and it won't cost much at all. Again, maybe have 3 in reserve.
2) DON'T SCHEDULE SO MANY DAM APPOINTMENTS ON THE SAME DAY.
i think i had 5 appointments yesterday, 2 were residential, one construction site and you know how THAT goes.......
i had 2 in the morning and was late for one, but they were still there so they took it. i had 2 residentials before 2p and was late for the second one, but they were down the street so they met me in a few mins; it was a situation where they owned several houses and was remodeling this one possibly to resell. It was a tile delivery.
The construction site (and these are ALWAYS slow because you have to hunt someone down etc....) i got there 3:30 ish and it looked like no-one was there. i called the number and no-one picked up. i don't blame them. i was about to leave, but i decided i would go in just to be thorough because there were still signs of someone still around. After wandering thru a maze, lo and behold, yes, someone was able to track down my contractor and yes, we were able to deliver it all the while the contractor said they were just about to leave.
i COULD NOT RUN THE ROUTE first stop closest, 2nd stop next closest and so on. i had to run the route based on appointment cut off time. If the company wants to cut down on mileage, this would be a good place to start.....
i would say if were are going to continue to do appointments, then one per day sounds about right. OR Maximum 2 per day AND ONLY one in the morning---6-12, and ONLY one in the after noon 12-6
AND load the appointments ON THE REAR OF THE G DAM TRAILER.