Having worked for aaa for more than 2 decades... they need to focus on moving freight claims free.... like OD does. Problem is, every time freight goes up, I watch the OSD bay fill up... if you can't move freight without tearing it up, you won't grow the customer base, and keep current customers from looking elsewhere, to move their freight... having people take pride in what they do, makes a world of difference... but these are different times... management is all about numbers and BS safety features/cameras on equipment... and most employees aren't concerned with quality. Either way... any company that has the leader's in place to motivate employees will succeed. Keep on truckin' AAA & MME.