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ADuiePyle | Pyle loses Lowes Account

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Irishman107

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Beginning in Feb, Pyle will no longer service Lowes home centers. This is a rather large chunk of there business and probaly explains there cut throat pricing of 50.00 a skid anywhere in N.E. Lowes accounts for close to 15% of there total business and will definitly hurt there bottom line. With the slow economy this is the last thing Pyle needed.
 
krash said:
Bummer, since I don't particularly care for FDX. What area does Pyle cover?
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A. Duie Pyle Companies
 
krash said:
Bummer, since I don't particularly care for FDX. What area does Pyle cover?
Click to expand...

A. Duie Pyle trucks can be spotted in thes areas

Northeast

Connecticut
Delaware
Pennsylvania
Maine
Massachusetts
Maryland
New Hampshire
New Jersey
New York
Ohio
Rhode Island
Vermont
West Virginia

All other areas are interlined areas or handles with Ower/operators
 
FedEx National LTL picks up lowes

As of Feb 5th FedEx National will be hauling Lowes 4th 5th and 6th day lanes FedEx freight will haul the 1 2 and 3 day lanes I think Lowes wanted a quality carrier at a reasonable price. i guess you guys were causing tremendous claims with lowes. Oh we also are picking up Borders Books . Life is good . :tongue0015:
 
tundra2000 said:
As of Feb 5th FedEx National will be hauling Lowes 4th 5th and 6th day lanes FedEx freight will haul the 1 2 and 3 day lanes I think Lowes wanted a quality carrier at a reasonable price. i guess you guys were causing tremendous claims with lowes. Oh we also are picking up Borders Books . Life is good . :tongue0015:
Click to expand...

WRONG !!!!!!

FedEx went in and undercut price. They were also able to offer one stop shopping which no regional carrier can offer. ADP has done such an exceptional job with Lowes that they created new levels of awards for ADP. They won gold level status the first two years, they then created a PLATINUM service level which they won for two years, while non one else qualified for it. The last two years ADP was awarded the DIAMOND service level, while no one else has ever achieved PLATINUM. So please do not start spreading rumors that you no NOTHING about. Please read the press release from the 2006 award.




Lowe's Recognizes A. Duie Pyle with Highest Level Service Award
WEST CHESTER, Pa. (February 26, 2006) - A. Duie Pyle, Inc., the Northeast's leading LTL and integrated transportation provider, has been recognized with Lowe's highest-level service award.

At this year's Lowe's Carrier Conference (January 19, North Wilkesboro, NC ), Lowe's - the world's second-largest home improvement retailer - presented A. Duie Pyle chairman Peter Latta, vice president of sales and marketing Russ Miceli, director of ADP Logistics Anna Hummel, and ADP/Lowe's project leader Dawn Polito with its 2005 Diamond Award. A. Duie Pyle was the only Lowe's LTL carrier to achieve the "Diamond" level of performance.

Lowe's Diamond Award, which is awarded based on criteria culled from the company's in-house service records, is given annually to the carrier that best achieves Lowe's target goals across a range of categories. A. Duie Pyle won based on its superior performance in the following areas:

98.61% - Transit on Time
98.59% - Gap Compliance
109 - Deliveries Before Exception
97.34% - Delivered On Time
1.15 -2 - Sigma Difference to Standard

"A. Duie Pyle's dedication to excellence and commitment to service impress us year after year," said Rob Long, director of LTL transportation services at Lowe's. "Our award standards are hard to meet, but A. Duie Pyle continually exceeds them. The highest level of service deserves the highest reward. We're proud to call A. Duie Pyle a partner."

That this is a partnership that will be missed on both parties.
 
It goes to show that money is above all else the factor that companies look at when deciding contracts. Service, dedication and excellence are good catch words, but it always boils down to the money for these major corporations.
If FedEx aquired this contract after ADP provided excellent service and reliability, one can only assume it was because they undercut the price standards by a large amount.
Costs to operate never go down, fuel and labor costs go up, as well as all other operating costs. Yet almost all major transporatation companies at one time or another, undercut the competition and take on a losing account only to get their tonnage numbers going up, meanwhile actual profits go down, unless they manage to lower other costs to reduce operating expenses ( in other words, reduce labor costs ).
 
All a company can do is provide the best service they can.

You cannoty fault Lowe's for taking a better price. You cannot fault FedEx for offering a cheaper price and you cannot fault ADP for choosing to walk away, rather than cut their price.

It is called business. Lowe's will now see if FedEx can provide the service they are accustomed to receiving. FedEx can see if they can produce a profit and provide Lowe's with the service they demand. ADP will see if they can replace the business they chose to walk.

It is called business. Accounts come and go. No hard feelings.
 
Guys I could tell you tons of facts about Lowes but I won't bore you to death. It is simply put "BUSINESS". Any and all corporations do the same thing over and over again and again. Lowes is no better or worse.
 
Friend of the frog said:
All a company can do is provide the best service they can.

You cannoty fault Lowe's for taking a better price. You cannot fault FedEx for offering a cheaper price and you cannot fault ADP for choosing to walk away, rather than cut their price.

It is called business. Lowe's will now see if FedEx can provide the service they are accustomed to receiving. FedEx can see if they can produce a profit and provide Lowe's with the service they demand. ADP will see if they can replace the business they chose to walk.

It is called business. Accounts come and go. No hard feelings.
Click to expand...


Excellent post, very professional. Kudos.:1036316054:

FM
 
Friend of the frog said:
WRONG !!!!!!

FedEx went in and undercut price. They were also able to offer one stop shopping which no regional carrier can offer. ADP has done such an exceptional job with Lowes that they created new levels of awards for ADP. They won gold level status the first two years, they then created a PLATINUM service level which they won for two years, while non one else qualified for it. The last two years ADP was awarded the DIAMOND service level, while no one else has ever achieved PLATINUM. So please do not start spreading rumors that you no NOTHING about. Please read the press release from the 2006 award.




Lowe's Recognizes A. Duie Pyle with Highest Level Service Award
WEST CHESTER, Pa. (February 26, 2006) - A. Duie Pyle, Inc., the Northeast's leading LTL and integrated transportation provider, has been recognized with Lowe's highest-level service award.

At this year's Lowe's Carrier Conference (January 19, North Wilkesboro, NC ), Lowe's - the world's second-largest home improvement retailer - presented A. Duie Pyle chairman Peter Latta, vice president of sales and marketing Russ Miceli, director of ADP Logistics Anna Hummel, and ADP/Lowe's project leader Dawn Polito with its 2005 Diamond Award. A. Duie Pyle was the only Lowe's LTL carrier to achieve the "Diamond" level of performance.

Lowe's Diamond Award, which is awarded based on criteria culled from the company's in-house service records, is given annually to the carrier that best achieves Lowe's target goals across a range of categories. A. Duie Pyle won based on its superior performance in the following areas:

98.61% - Transit on Time
98.59% - Gap Compliance
109 - Deliveries Before Exception
97.34% - Delivered On Time
1.15 -2 - Sigma Difference to Standard

"A. Duie Pyle's dedication to excellence and commitment to service impress us year after year," said Rob Long, director of LTL transportation services at Lowe's. "Our award standards are hard to meet, but A. Duie Pyle continually exceeds them. The highest level of service deserves the highest reward. We're proud to call A. Duie Pyle a partner."

That this is a partnership that will be missed on both parties.
Click to expand...

And now we know the rest of the story.
Figured it was something like that...:smilie_132:
 
it is a common practice started by wal-mart.....aot of their vedors operate dangerously close to red ink, only to hear at the negotiation of their new contract " we love your product, the quality is great and the pricing is great....but we need it cheaper this year at the same standards"
 
bad habit said:
it is a common practice started by wal-mart.....aot of their vedors operate dangerously close to red ink, only to hear at the negotiation of their new contract " we love your product, the quality is great and the pricing is great....but we need it cheaper this year at the same standards"
Click to expand...

im assuming Home Depot does this to Estes & NEMF. if so, what is the point of hauling their frt. ? if it dont make dollars, it dont make sense !
 
don't forget, this industry is an ongoing battle between marketing and sales in search of the perfect account..then there'soperations and the real world in direct conflict....in the late 80's we had a boy geniusin either seattle or portland who signed soloflex as exclusive carrier,5 vans a day,300+ bills per....he also waived residential,notification and inside delivery charges on everything. Trouble was . they were ALL inside residentials that needed appts....if memory serves me , that fiasco finally costed out around 129.3 woulda been cheaper to break the contract and get sued
 
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