Yeah I work here.So do u work here and not know what dispatch means?
My point is that just because we use a certain term to mean something doesn't mean HQ does. Just look at the various forms they give ya. They'll use multiple terms to mean the same thing. For example; I've always understood it that I have a hire date, an associate date, and a regular date. And yet on the job selection bid sheet it asks for my 'anniversary date'. Which one is that?
I also heard some time ago that the matter in question was ran up the ladder to HQ for clarity and that the DSRs were told that 'dispatch time' was the time at which a DSR was handed his work assignment.
Granted that's been a number of years ago. I think soon after we first did away with first in first out.
So again, what needs to be done is the terms need to be clarified.
It sounds like folk are assuming that when HQ says 'dispatch time' they mean the time you dispatch at the computer after having hooked..., but what if they actually mean the time you are handed your job assignment by the FOS?