anyone ever wonder how the big e has the code of conduct posted at all of there terminals,yet they commit FRAUD AND LIE! it would be nice if all of the customers who pay premium freight charges for estes air freight only knew that 90% plus of the freight that they ship estes air (ground) never leaves the ground!!!!!!!!!!!! i guess it is ok to LIE AND COMMIT FRAUD when you are making more money for air freight that will only be shipped by groung.another example of do as i say and not as i do.