For Customer Service, please call (901) 344-2500 from the Memphis area or toll-free, nationwide (800) 228-8513.
Customer Service is available Monday through Friday from 7:30 AM to 5:30 PM Central Standard Time.
24-hour Account Service
Twenty four hour account service is available via MARS Telephone Banking and REX Internet Banking. MARS Telephone Banking automated system can be accessed by calling (901) 332-9232 or (800) 833-3544. REX Internet Banking can be accessed under the MY ACCOUNT link at www.fecca.com.
For a personal identification code to access these FREE 24-hour services, call the Customer Service number above or send an email request to [email protected]. In your email request, please include your name and account number
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