Wanted to publicly thank Nashville Preventive maintenance for their quality service they extended to me Friday night. Sylvester, the maintenance leader, listened and treated me with utmost professionalism. My truck had developed a steering alignment issue with vibration also. Mike Schmidt, the maintenance tech, found several issues that was causing the vibration and causing the truck to pull to the right. Mike took the time to show me the bad parts and explained how they affect the handling of the truck. It seems Nashville shop understands the importance of a good mutual respectful relationship of the driver to the mechanic and vise versa. I felt like I was at a dealership's service department with awesome customer service.
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