I wish DirecTV would hire these guys to build a decent remote that works every time.....
Dave, I had originally purchased and set up my DIRECTV unit, complete with a second receiver.
I cannot remember exactly when, but I'll say it was 3 years ago now, I had to accept DIRECTV's offer and take hold of 2 of their new receiver's, with remote controls each, as my store bought receiver's would no longer accept the signals.
They are free and if I leave DIRECTV, I must send them back.
ok that is the set up to this:
About a month ago, one of the remotes was going bad. it was the number 0 and 5, and 1...the HBO channel of 501....
I did an online chat with a rep. I told him I needed a new remote.
he tells me it's $5.00
I tell him, Verizon is pestering me for the FIOS service, I told the DIRECTV rep, thank you, you made up my mind for me.
he says, I don't want to lose you as a long time customer (since 1996) for a $5.00 remote, I will send you one free.......
give that a try...........
you got cable and, maybe Verizon FIOS in your area, use that against them..........hell after what, all these years, I gotta pay extra for "insurance"... for free replacements......??
screw'em.............
do you pay x number of dollars for a "free replacement".........???? I know I do not, and will not...........we would end up paying hundreds of dollars, for what a rebuilt unit, over them sending us brand new......??
...........