I was washing my windows and had a wiper pop off, couldn't get it click back in place so I ventured to the shop. I stopped outside the bay popped my hood and before I knew it I was greeted by a smiling mechanic asking if he could help me. He jumped right on it and fixed another small issue and had me rolling in less than 10 minutes. I wish I knew his name, but it was refreshing to have such great service, made my night so much better.